Moving Hosting

Transferring to a New Hosting Company

Appalachia Domains often assist customers in transferring from other hosting providers. There are various reasons for customers to make this change, and while the process is not as simple as copying files from one server to another, with some planning, it doesn’t have to be a hassle.

Here’s a step-by-step guide to transferring hosting:

1. Sign Up:
   1. Create a hosting account using our online order system.
   2. Once payment is received, we will help you set up your account.
   3. In most cases, you will use cPanel for your web hosting.
   4. Ensure you have a backup of your website’s files for easy upload to our servers.

2. Get Ready to Go Live:
   1. Login to your hosting control panel (cPanel) and set up email addresses.
   2. Update your domain’s DNS to point to ours:  If your domain name is with us at Appalachia Domains, we can help set up the DNS for you. You may not need to do the steps below. We will be happy to assist you with this.
   3. Note that DNS updates may take between 1 and 72 hours. You can check the status online using our DNS check tool.
   4. Notify us when you change your DNS to ours, as we need to add your domain to our DNS servers for it to work correctly.
   5. Once the DNS has been updated, contact your former hosting company to cancel your account.
   6. If you encounter any issues during the transfer please contact our support team.

 

Our Recommendation:

– Do not cancel your previous hosting contract until your new hosting is fully operational.

– If you encounter any billing issues with your previous hosting provider, it may cause delays or downtime, so ensure all billing is in order.

– We advise initiating the transfer at least two weeks before your hosting contract expires with the previous hosting provider.